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- print preview freezes, says loading preview and won't print

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3 REPLIES 3
05-20-2015 11:33 AM
What software are you printing from? At the very least, save your work and restart our computer. Try to limit the amount of software that opens with Windows as conflicting software might be a possible cause.
I am an HP employee expressing my own opinion.
Please post rather than send me a message. It's good for the community and I might not be able to get back quickly. - Thank you.
Please post rather than send me a message. It's good for the community and I might not be able to get back quickly. - Thank you.
05-20-2015 11:59 AM
Looks like Google knows about it?
https://productforums.google.com/forum/#!topic/chrome/4tf4W9eSGFE
This person solved it by clearing cache, cookies, temp files and restarting the computer.
I am an HP employee expressing my own opinion.
Please post rather than send me a message. It's good for the community and I might not be able to get back quickly. - Thank you.
Please post rather than send me a message. It's good for the community and I might not be able to get back quickly. - Thank you.

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† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.