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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎04-27-2017 04:34 PM

HP Recommended
Product: hp officejet pro 8610
Operating System: Microsoft Windows 10 (32-bit)

Hi I forgot the printer authentication password and am trying to reinstall the printer

Can  anyone help please

1 REPLY 1

‎04-28-2017 04:38 PM

HP Recommended

Hi @davidspoke,

 

Thank you for showing your interest in HP Support Forums. It is a great place to find the help you need, from other users, HP experts, and other support personnel. For you to have the best experience on the HP forum, you could also visit our HP Forums Guide for the First Time Here? Learn How to Post and More.

 

As I understand you have forgotten the password for your printer and you would like help in resetting it. Don't worry as I have a few steps to help you get through this concern,

 

I am going to send you a Private Message with the instructions on how to perform the Semi-Full Programming Reset on your HP Officejet Pro 8610 e-All-in-One Printer. Once the Reset is complete you will have a nice clean slate to work with. Please refer to your Private Messages for further instructions.

 

Let me know how it goes for further assistance.

Cheers!

Jeet_Singh
I am an HP Employee

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