printer error: extradata

[suojärvi]

PCL XL Error when printing PowerPoint documents. Other documents are printed ok (word, pdf)

KERNEL, ExtraData, kerlib.c., line number 9024.

installed universal printer driver PCL 6. no use.

Changed printer data optimization from auto to text&vector. no help.

Can you advise?

[Dvortex]

Hello, @suojärvi – Hope you are well 🙂
 

Welcome to the HP Forum! This is a wonderful location to converse with the community, get assistance and find tips.

I understand that you are having issues while printing using the LaserJet 1536 printer. Let’s try the steps mentioned below to try and fix the issue:

• First, unplug the USB cable from the printer if present.
• Go to Control panel – Programs and feature – Select all the HP LaserJet printer entries and uninstall them.
• Now go to Control panel – Devices and printer – Select all the printer entries and remove the device.
• Press the "windows key" + "r" to get the "Run" window open - Type "printui.exe /s" and press enter.
• Under print server properties, go to drivers - remove any entry there as well.
• Again, go to run window, type – “c:/programdata” – Go to Hewlett Packard folder, remove any printer related folders & files.
• Restart your computer.
• Now click http://ftp.hp.com/pub/softlib/software13/COL34693/Im-86005-5/hp_M1530_MFP_full_Solution_15188.exe to install the software.
• Connect the USB cable if prompted and follow the on-screen instructions to complete the installation.

Please let me know if this resolves the issue, or if you require further assistance.

Good luck 🙂

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