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‎05-25-2017 08:23 AM

HP Recommended
Product: HP Officejet Pro 8600

My printer is an HP Officejet Pro 8600 I am using the Lenovo Ideapad 110 laptop. I am hooked up to "wireless"......... printer goes offline EVERYDAY..how can i stop it from going offline? My printer, router, and modem  would indicate if there was a power failure...besides this happens everyday so i know its not a power spike. It tells me printer is "off"...it's not off..When I look at the printer at this point the blue light is on,I then look at the printer wireless status and it says its connected...(per instructions I keep getting), I have to delete from laptop, re-load printer back on.... I also unplug and re-plug the printer and anything that was in the qeue begins to print. At this point i can send  to the printer and all is fine......but when i come back later to send again the status on my laptop says it is offline AGAIN .....so i have to repeat all steps once more...EVERY DAY!!! every morning it is offline ....  the printer works fine when its online ...so this is my only problem. PLEASE HELP !



 

 

1 REPLY 1

‎05-25-2017 09:01 AM

HP Recommended

Take a look at this HP support doc.

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