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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎05-06-2017 12:17 PM

HP Recommended
Product: Example: hp 933 cyan

Recently changed all ink cartridges in my HP Officejet 6600. I am trying to print some invitations utilizing a navy blue color, however the printer will not print any color of blue. What is up with this. Please HELP someone. Im on a timeline.

1 REPLY 1

‎05-08-2017 04:12 PM

HP Recommended

Hey there! @KJCOWBOY, Thanks for stopping by HP forums!

 

I understand you have issues printing color from your printer.

 

Don't worry I will try to help you out.

 

Did you make any changes to your printer?

 

Are you able to make a color copy from your printer?

 

Please try the steps recommended below.

 

Clean the printhead

The printhead could be clogged, and you might need to clean the printhead several times to restore print quality. Use an automated tool from the printer control panel to clean the printhead.
   CAUTION:
Never turn off the printer when ink cartridges are missing. Make sure you replace any missing ink cartridges as soon as possible to avoid print quality issues and possible extra ink usage or damage to the ink system. To avoid issues that require cleaning the printhead, always turn the printer off with the Power button on the printer itself.
Load plain white paper into the tray.
On the printer control panel, touch the right arrow to display more options.
Touch Setup, and then touch Tools. The Tools Menu displays.
Touch Clean Printhead.
Wait while the printer completes the printhead cleaning process, and then touch OK.
   NOTE:
You might have to clean the printhead several times to correct the issue.

 

Refer this article further troubleshoot printer not printing in color.

 

 

 

Have a beautiful day ahead!

Take Care! 🙂

A4Apollo
I am an HP Employee

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