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Cathie1st
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Message 1 of 2
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printer issues

HP Recommended
C309

We have an older C309 HP printer.  The black ink wouldn't print with a new catridege.  Replaced with another  new cartridge.  Still won't print.  Colors are printing just fine.  Tried to align printer cartidges-error message alignment failed.  What now?

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8lives
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Message 2 of 2
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HP Recommended

Have you tried cleaning the printhead? (see link)

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I am a volunteer and do not work for HP.
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