printer not detected by computer usb

[darkrising]

i have the problem when installing my printer to my computer that has been upgrade from windows 7 to window 10.

when i want to install my printer . i have checked all the equipment connected USB cable both ways, Plug , printer is working. but when   im doing the process of installation of new printer . there is prompt to connect my printer  to computer USB port .i'm trying to connect printer usb to computer usb port, but nothing happen. my computer not detect my printer device.

"HP COMMUNITY TEAM NOTE"

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[darkrising · Accepted solution]

after i make some research on this thread i have found the solution that might help other.

1, firstly check all connection is it ok ? the cable USB is connected in both ways.

2. plug the USB port then wait for a while. it might been installing device automatic. if it nothing happen in 5 min  then try press scan  on your printer . if the scan result is out into your computer this show that your printer is ok .

3. try to open device manager > find your printer ex. hp2515 under print device. (usually it on "Unknown device" with yellow sign)

4. click on it then choose the driver tab > Update driver button . click on it . then update your driver,

5. if this ok . then test on your document check if the printer is detect or not yet,

this are reason might occur when your printer not detect by the computer 

1. old driver software. some of the printer device is limit the operating system driver to work. check the hp webpage to download the latest driver to make sure there are no problem with your printer when you want to print.

2. different Operating System (OS)  > driver not compatible.

3. USB cable . clean the USB port in both ways . try to blow a little to remove dust.

4. remove dust  clean your printer regularly to make sure for long term used.

5. if u are not regularly used the printer make sure you place it on clean place to make sure the printer not being a dust factory.