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‎09-19-2011 06:06 PM - edited ‎09-19-2011 06:22 PM

HP Recommended

I don't know what happened but my fax on my printer (HP Officejet J5780 All-in-One) has gone to slow motion, what happened and how can i fix it? It seems like it is printing one line every 30 seconds and just started doing this today after receiving my first fax of the day...what happened?  Thanks,   Kim

1 REPLY 1

‎09-19-2011 09:58 PM

HP Recommended

 Hi,

 

 

Pls. do this steps...=)

 

1. while the printer is on, unplyg the power cord from the back of your printer.

2. While the printer is off, press and hold 3 and # keys  while reconnecting power cord.

3. this will reset your printer back to factoryu defaults- to clear the error messages on the printers memory.

4. If you see a message improper shutdown- just press ok..

5 select appropriate language nad country.. Wait for the printer to initialized.

 

thanks

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