cancel
Showing results for 
Search instead for 
Did you mean: 
ArchivedThis topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
sbyeaman
New member
1 0 0 0
Message 1 of 2
4,584
Flag Post

printer won't print - says "door open" How do I close it?

HP Recommended
HP psc 1210v all-in-one
Microsoft Windows XP

Where is the "door" and how do I close it?  The printer keeps backing up print requests in que, but will not print them and shows "door is open".

0 Kudos
1 REPLY 1
sandytechy20
HP Support Agent
HP Support Agent
25,619 25,500 1,407 1,476
Message 2 of 2
Flag Post
HP Recommended

@sbyeaman

 

This is a great location to get assistance! I read your post and see that you are getting door open error message on HP PSC 1210v printer. I would like to help you resolve this issue. 

  • Close the cartridge door completely.
  • Check the cartridge door for obstructions.
  • Reset the product.

Click here and follow the document to perform above mentioned steps.

 

Let me know how it goes.

Cheers.

Sandytechy20
I am an HP Employee

0 Kudos
ArchivedThis topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation