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HP Recommended
HP DeskJet 3637 ,software 3630
Microsoft Windows 7 (64-bit)

I have try everything, reset all of computers, router, printer, instal again software and still nothing 

1 REPLY 1
HP Recommended

Hi,

An E5 error indicate a Scanner Error.

 

Follow the steps for this scenario below to troubleshoot a such and service the printer if required (see 'The Number of Copies icon alternates between 'E' and '5', and all lights on the control panel are blinking'):

http://support.hp.com/us-en/product/hp-deskjet-3630-all-in-one-printer-series/7172306/document/c0459...

 

Shlomi



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