cancel
Showing results for 
Search instead for 
Did you mean: 
ArchivedThis topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
Toaste64
New member
2 1 0 0
Message 1 of 5
491
Flag Post

printing beyond message of empty cartridge

HP Recommended
Laserjet 8710
Microsoft Windows 7 (64-bit)

    Just bought a new printer 8710.  

   On my old printer (6500), I could continue to print beyond the note that a cartridge was empty.   Usually there was lots of ink left in the "empty" cartridge.   Thus, I could get lots of extra printing out of "empty" cartridges.

   Now the 8710 will not allow me to continue printing until i know the cartridge is empty.

   Is there a way to override this limitation and allow me to take the chance of printing until the cartridge is truly empty?

4 REPLIES 4
Bob_Headrick
Level 16
Level 16
33,501 26,825 2,442 9,236
Message 2 of 5
Flag Post
HP Recommended

The Officejet Pro 8710 has a sensor that determines when the ink is depleted, in addition to the counter that gave an estimate like your Officejet 6500 did.  The printhead is separate and can be damaged if the printer is allowed to run without ink.  You will need to replace the depleted cartridge(s).

 

 


Bob Headrick,  HP Expert

I am not an employee of HP, I am a volunteer posting here on my own time.

If your problem is solved please click the "Accept as Solution" button 

If my answer was helpful please click "Yes" to the "Was this post helpful" question.


test
Was this reply helpful? Yes No
Toaste64
Author
New member
2 1 0 0
Message 3 of 5
Flag Post
HP Recommended

Thanks Bob for the reply.

My concern was with the fact that the cartidges on my old computer had lots of ink left in them when the message flashed that they were empty.   Since they are so expensive, I would like to NOT throw out cartridges with usable ink in them.   How accurate is the sensor?   

Tags (1)
Was this reply helpful? Yes No
Bob_Headrick
Level 16
Level 16
33,501 26,825 2,442 9,236
Message 4 of 5
Flag Post
HP Recommended

 

I have nothing more to say on this subject. See my post above.

 

 


Bob Headrick,  HP Expert

I am not an employee of HP, I am a volunteer posting here on my own time.

If your problem is solved please click the "Accept as Solution" button 

If my answer was helpful please click "Yes" to the "Was this post helpful" question.


test
Was this reply helpful? Yes No
Omar-E
Retired
Retired
10,015 6,465 119 423
Message 5 of 5
Flag Post
HP Recommended

@Toaste64

  I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details). If you are unfamiliar with how the Forum's private message capability works, you can learn about that here.
Thank you for visiting the HP Support Forum.

I Work for HP
Was this reply helpful? Yes No
ArchivedThis topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation