My new printer will only print checks if a full sheet of checks (3) is inserted into the print tray. It will not print a single check or a partial page of only 2 checks. My previous HP printer had no difficulty printing single checks or partial pages of 2 checks. I'm hoping there is a fix for this problem.
This is the 1st time that I have had to print checks. The checks (not cheques) are on a 8 1/2 x 11 sheet & have 3 on each page. This is related to printing via Quickbooks. All my previous HP printers have been able to print partial sheets of 1 or 2 checks.
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It looks like you have two options, as this could be either a driver or an application issue, you could, delete the printer drivers from root level and reinstall the updated drivers from the HP website,
Using the below steps:
In Windows, search for and open Programs and features
2.) Select your HP Printer
3.) Select Uninstall
4.) In Windows, search for and open Devices and printers
5.) In the Devices and Printers windows look for your HP printer. If you see it listed right-click on it and choose `Delete' or `Remove Device'
6.) Open up the run command with the "Windows key + R" key combo.
7.) Type printui.exe /s and click Ok. (Note: there is a space in between "printui.exe" and "/s")
8.) Click on the "Drivers" tab
9.) Look for HP Printer driver. If you see it Click on it and click Remove at the bottom
10.) Select Ok
11.) Select Apply and Ok on the Print Server Properties windows
12.) Close Devices and Printers
Update the drivers from the official hp website for software and drivers: Click here
If the issue persists, I recommend you Contact HP if you are able to print everything else but the checks.
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Riddle_Decipher I am an HP Employee
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