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- printing envelopes from Hallmark Studio in windows 10

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04-23-2017 08:46 AM
Hello, @Toto220 - Greetings!
Thanks for reaching out! I'd like to help 🙂
I understand that you are facing issues while printing envelope on your Officejet 8710 printer. To assist you with this issue, I would like to know the envelope size that you are trying to print. Make sure you are using the supported envelope size mentioned here: http://hp.care/2oVRoON Check under "Paper-Handling specification".
Now, follow the instructions here to print the envelope using the hallmark studio: http://bit.ly/2oVRHcp
If you face any issues, try printing the same envelope using the MS Word application and check whether that works. Make sure to follow the instructions as mentioned here to print the envelopes: http://hp.care/2gmGFqw
Check the “Frequently asked questions”, follow the steps under “How do I print envelopes with Microsoft Word?”
Please let me know if this resolves the issue, or if you require further assistance.
Good luck 🙂
Please click "Accepted Solution" on the post that solves your issue to help others find the solution. To show appreciation for my help, please click the "Thumbs Up Icon" below!
DVortex
I am not an HP Employee
