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‎02-02-2014 07:35 AM

HP Recommended

My HP photosmart 7220 loses printing on one side of the page.  I have checked margins on my computer but everthing that prints is not centered.  What can I try to fix this?

5 REPLIES 5

‎02-05-2014 03:58 PM

HP Recommended

Hello Phyllis1951,

Welcome to the HP Forums!

If the printing is not centered on the page when you are printing, I would suggest trying to align the printer. I have included the steps below on how to align the printer.

1. Press the Wrench Icon in the top right corner of the printer display
2. Press Tools
3. Press Align Printer

Are you able to complete the alignment successfully? After the alignment, are you able to print correctly? If the print still does not print out centered, what does the print preview look like before you printer? Is it showing correctly, or is it showing incorrect?

Please also let me know the version of Mac OS X, or Windows that you are running. I have included the two documents below, if you need assistance in finding the information.

Which Windows operating system am I running?
Finding your OS X version and build information

Looking forward to hearing from you. 🙂

I worked on behalf of HP
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‎02-06-2014 07:03 AM

HP Recommended

I followed your instruction and the printer said allignment failed because it is set at the defult settings.

‎02-06-2014 08:13 AM - last edited on ‎02-24-2017 04:25 PM by HP Administrator

HP Recommended

Hi Phyllis1951,

 

Thank you for the information. Since the you received the messaged "Alignment Failed", I have included the document ''Alignment failed' Error Message Displays on the All-in-One'. Please select the option for Solution for alignment failure after initial setup.

 

Please let me know the outcome of the troubleshooting. Smiley Happy

I worked on behalf of HP

‎02-16-2014 01:02 PM

HP Recommended

the message on the printer after I pres align  printer says that the alignment failed , cartridges are set to defult quality.  I am still unable to print copies or pictures centered on the page.

Print preview looks correct. I am running windows vista.

Please help me resolve the problem.

‎02-17-2014 10:05 AM - last edited on ‎02-28-2017 04:05 PM by HP Administrator

HP Recommended

Hey Phyllis1951,

 

Thank you for the information. What was the outcome of the troubleshooting steps in the document ''Alignment failed' Error Message Displays on the All-in-One', for Solution for alignment failure after initial setup?

 

Are you still getting the alignment failed error message?
Are the vents on the cartridges open?
What are the estimated ink levels?

 

Looking forward to your answers. Smiley Happy

I worked on behalf of HP
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