Hi Danfay,
You try install the driver PCL 6 with old dirver (v.6.1.0 or v.6.0.0).
You can search and download them at: ftp://ftp.hp.com/pub/softlib/UPD/
Before reinstall driver, you need to remove all existing old printer drivers and software first.
Let you try follow these steps:
- Turn off printer.
- In the “Devices and Printers” look for your HP Printer. If you see it listed, right-click on it and choose "Delete" or "Remove Device".
- In “Programs and Features”, look for your HP Printer. If you see it listed, right-click on it and choose "Uninstall" or "Remove ".
- Restart computer.
- Run (example “upd-pcl6-x64-6.0.0.18849”), select “USB mode plug and play”, then in "Devices and Printers” will happened two printers (your HP Laserjet and HP Universal Printing PCL6).
- Go “Devices and Printers” again, choose "Delete" or "Remove Device" both printers that.
- Restart computer again.
- Turn on printer and wait Windows know your printer. If Windows know your printer is “HP Universal Printing PCL6” is finish.
Hope this helps. Let me know for more.
dungleviet