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- Printers Archive
- "Camera Access Required" message on iPhone

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05-22-2017 10:08 AM
I am trying to set up my Sprocket printer and I keep getting the message "Camera Access Required" I am not sure what else to do in Settings. I think I have all the settings set to work-but, obviously I am missing something 😞 Please Help!!! Thank you. Karen
05-23-2017 12:39 PM
Thanks for reaching out to us on HP Support Forums. 🙂
I understand that you're trying to setup the HP Sprocket printer and an error message appears saying "camera access required." Not worry, I'll do my best to help you.
I recommend you to perform the following steps to isolate the issue and arrive at a fix:
- Please reset your HP Sprocket printer by inserting a pin into the reset button hole. Please view #5 from the below image to locate it:
Please click here to access the user guide for the HP Sprocket.
You may uninstall the HP Sprocket app and reinstall it via this link.
I sincerely hope this fixes the issue. Let me know how it goes. Good luck! 🙂
