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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎02-11-2013 08:46 AM

HP Recommended

Hello esl2462

 

Glad to hear that the power reset resolved the problem.

Don't forgot to say thanks by giving "Kudos" to those that help solve your problems.

When a solution is found please mark the post that solves your issue.

‎06-08-2014 08:43 AM

HP Recommended

This Power Reset solution worked for me (although the link is broken).  The important part for me was that you must unplug the power cord from the printer AND from the wall.  Don't ask me why, but that is what worked for me!

 

Thanks!

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