cancel
Showing results for 
Search instead for 
Did you mean: 

Note on archived topics.

This topic has been archived. Information and links in this thread may no longer be available or relevant.
If you have a question create a new topic by clicking here and select the appropriate board.
apersuperior Student
Student
1 0 0 0
Message 1 of 11
30,081
Flag Post
HP Recommended

"Scanner Error 20" of HP LaserJet M1120 MFP

I've got a all-in-one printer of HP LaserJet M1120 MFP. When I switch it on the screen shows "Scanner Error 20". And I cannot use the scan function. It can print when connected to computer. 

I've read about the <user guid> but it didn't help. So how can I fix it up? Thanks!

0 Kudos
10 REPLIES 10
nirmal2009sharm Honor Student
Honor Student
1 1 0 1
Message 2 of 11
27,837
Flag Post
HP Recommended

"Scanner Error 20" of HP LaserJet M1120 MFP

sir   my problem is hp Scanner Error 20" of HP LaserJet M1120 MFP

plz solve

Iulian_d Student
Student
1 1 0 0
Message 3 of 11
27,501
Flag Post
HP Recommended

"Scanner Error 20" of HP LaserJet M1120 MFP

Hello,

Try to clean-up very well the scanner glass. The scanner cannot find home point.

If that help, plese replay.

 

Excuse my poor English.

 

0 Kudos
grind Student
Student
1 1 0 0
Message 4 of 11
26,536
Flag Post
HP Recommended

"Scanner Error 20" of HP LaserJet M1120 MFP

So I understand, the problem "Error 20" is caused by problems in the flat cable to the scanner reader.

 

To solve ... Just changing the flat cable, it is necessary to access the guts of it and on the side.

 

This requires knowledge of how to disassemble the equipment and a new flat cable.

 

I recommend looking for a technician to do so.

 

And forgive me for my bad English.

 

PS: If you want to risk a maintenance check this out (The audio is in Brazilian Portuguese):

http://www.youtube.com/watch?v=YaSAoOQTuWA

0 Kudos
maherfom1955 Student
Student
1 1 0 0
Message 5 of 11
24,141
Flag Post
HP Recommended

"Scanner Error 20" of HP LaserJet M1120 MFP

 "Scanner Error 20" of HP LaserJet M1120 MFP

0 Kudos
pavillionprint Student
Student
1 1 0 0
Message 6 of 11
22,765
Flag Post
HP Recommended

"Scanner Error 20" of HP LaserJet M1120 MFP

plz advise


@grind wrote:

So I understand, the problem "Error 20" is caused by problems in the flat cable to the scanner reader.

 

To solve ... Just changing the flat cable, it is necessary to access the guts of it and on the side.

 

This requires knowledge of how to disassemble the equipment and a new flat cable.

 

I recommend looking for a technician to do so.

 

And forgive me for my bad English.

 

PS: If you want to risk a maintenance check this out (The audio is in Brazilian Portuguese):

http://www.youtube.com/watch?v=YaSAoOQTuWA



@grind wrote:

So I understand, the problem "Error 20" is caused by problems in the flat cable to the scanner reader.

 

To solve ... Just changing the flat cable, it is necessary to access the guts of it and on the side.

 

This requires knowledge of how to disassemble the equipment and a new flat cable.

 

I recommend looking for a technician to do so.

 

And forgive me for my bad English.

 

PS: If you want to risk a maintenance check this out (The audio is in Brazilian Portuguese):

http://www.youtube.com/watch?v=YaSAoOQTuWA




0 Kudos
kishorkumar Student
Student
1 1 0 0
Message 7 of 11
21,946
Flag Post
HP Recommended

"Scanner Error 20" of HP LaserJet M1120 MFP

"Scanner Error 20" of HP LaserJet M1005 MFP

please help me

0 Kudos
Retired
Retired
18,335 17,101 1,039 2,614
Message 8 of 11
21,906
Flag Post
HP Recommended

"Scanner Error 20" of HP LaserJet M1120 MFP

I am sorry, but to get your issue more exposure I would suggest posting it in the commercial forums since this is a commercial printer.

You can do this at http://h30499.www3.hp.com/hpeb/

I hope this helps.
 

Gemini02

I work on behalf of HP

Click the Thumbs Up below to say “Thanks” for helping!
0 Kudos
Alkesh_8694 Student
Student
1 1 0 0
Message 9 of 11
20,653
Flag Post
HP Recommended

"Scanner Error 20" of HP LaserJet M1120 MFP

How to Solved the problem


@apersuperior wrote:

I've got a all-in-one printer of HP LaserJet M1120 MFP. When I switch it on the screen shows "Scanner Error 20". And I cannot use the scan function. It can print when connected to computer. 

I've read about the <user guid> but it didn't help. So how can I fix it up? Thanks!


 

0 Kudos
gm3gm Student
Student
1 1 0 0
Message 10 of 11
20,091
Flag Post
HP Recommended

"Scanner Error 20" of HP LaserJet M1120 MFP

Hi ,

 

I have HP laserjet M1005 MFP and i get "Scanner error 20". I took the printer to HP authorised center in Chennai and they told they will change the scanner unit which will cost Rs 3000/- approximately. So stupid, seems they will not do any troubleshooting and just change the whole scanner unit. Unfortunately. warrantly expired in my case. so i took it back without fixing.  😞  ... Do anyone have solution for this ?  thxs !

0 Kudos

Note on archived topics.

This topic has been archived. Information and links in this thread may no longer be available or relevant.
If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation