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Student
Posts: 1
Member Since: ‎03-10-2010
Message 1 of 11 (27,897 Views)

"Scanner Error 20" of HP LaserJet M1120 MFP

I've got a all-in-one printer of HP LaserJet M1120 MFP. When I switch it on the screen shows "Scanner Error 20". And I cannot use the scan function. It can print when connected to computer. 

I've read about the <user guid> but it didn't help. So how can I fix it up? Thanks!

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Honor Student
Posts: 1
Member Since: ‎08-28-2011
Message 2 of 11 (25,653 Views)

Re: "Scanner Error 20" of HP LaserJet M1120 MFP

sir   my problem is hp Scanner Error 20" of HP LaserJet M1120 MFP

plz solve

Student
Posts: 1
Member Since: ‎11-23-2011
Message 3 of 11 (25,317 Views)

Re: "Scanner Error 20" of HP LaserJet M1120 MFP

Hello,

Try to clean-up very well the scanner glass. The scanner cannot find home point.

If that help, plese replay.

 

Excuse my poor English.

 

Student
Posts: 1
Member Since: ‎06-28-2012
Message 4 of 11 (24,352 Views)

Re: "Scanner Error 20" of HP LaserJet M1120 MFP

[ Edited ]

So I understand, the problem "Error 20" is caused by problems in the flat cable to the scanner reader.

 

To solve ... Just changing the flat cable, it is necessary to access the guts of it and on the side.

 

This requires knowledge of how to disassemble the equipment and a new flat cable.

 

I recommend looking for a technician to do so.

 

And forgive me for my bad English.

 

PS: If you want to risk a maintenance check this out (The audio is in Brazilian Portuguese):

http://www.youtube.com/watch?v=YaSAoOQTuWA

Student
Posts: 1
Member Since: ‎06-06-2013
Message 5 of 11 (21,957 Views)

Re: "Scanner Error 20" of HP LaserJet M1120 MFP

 "Scanner Error 20" of HP LaserJet M1120 MFP

Student
Posts: 1
Member Since: ‎09-11-2013
Message 6 of 11 (20,581 Views)

Re: "Scanner Error 20" of HP LaserJet M1120 MFP

plz advise


grind wrote:

So I understand, the problem "Error 20" is caused by problems in the flat cable to the scanner reader.

 

To solve ... Just changing the flat cable, it is necessary to access the guts of it and on the side.

 

This requires knowledge of how to disassemble the equipment and a new flat cable.

 

I recommend looking for a technician to do so.

 

And forgive me for my bad English.

 

PS: If you want to risk a maintenance check this out (The audio is in Brazilian Portuguese):

http://www.youtube.com/watch?v=YaSAoOQTuWA



grind wrote:

So I understand, the problem "Error 20" is caused by problems in the flat cable to the scanner reader.

 

To solve ... Just changing the flat cable, it is necessary to access the guts of it and on the side.

 

This requires knowledge of how to disassemble the equipment and a new flat cable.

 

I recommend looking for a technician to do so.

 

And forgive me for my bad English.

 

PS: If you want to risk a maintenance check this out (The audio is in Brazilian Portuguese):

http://www.youtube.com/watch?v=YaSAoOQTuWA




Student
Posts: 1
Member Since: ‎11-21-2013
Message 7 of 11 (19,762 Views)

"Scanner Error 20" of HP LaserJet M1005 MFP

"Scanner Error 20" of HP LaserJet M1005 MFP

please help me

Retired
Posts: 16,806
Member Since: ‎09-03-2013
Message 8 of 11 (19,722 Views)

Re: "Scanner Error 20" of HP LaserJet M1120 MFP

I am sorry, but to get your issue more exposure I would suggest posting it in the commercial forums since this is a commercial printer.

You can do this at http://h30499.www3.hp.com/hpeb/

I hope this helps.
 

Gemini02

I work on behalf of HP

Click the Thumbs Up below to say “Thanks” for helping!
Student
Posts: 1
Member Since: ‎02-26-2014
Message 9 of 11 (18,469 Views)

Re: "Scanner Error 20" of HP LaserJet M1120 MFP

How to Solved the problem


apersuperior wrote:

I've got a all-in-one printer of HP LaserJet M1120 MFP. When I switch it on the screen shows "Scanner Error 20". And I cannot use the scan function. It can print when connected to computer. 

I've read about the <user guid> but it didn't help. So how can I fix it up? Thanks!


 

Student
Posts: 1
Member Since: ‎04-02-2014
Message 10 of 11 (17,907 Views)

Re: "Scanner Error 20" of HP LaserJet M1120 MFP

Hi ,

 

I have HP laserjet M1005 MFP and i get "Scanner error 20". I took the printer to HP authorised center in Chennai and they told they will change the scanner unit which will cost Rs 3000/- approximately. So stupid, seems they will not do any troubleshooting and just change the whole scanner unit. Unfortunately. warrantly expired in my case. so i took it back without fixing.  :(  ... Do anyone have solution for this ?  thxs !

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