"driver is unavailable" after Windows updates, and will not re-install correctly - Win

[CliffHersh]

I ran the scan doctor and several other HP diagnostic programs.  Printer prints the test page from the settings menu, but Chrome and Word both say that the driver is unavailable.

"HP COMMUNITY TEAM NOTE"

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[ferRX]

Hi CliffHersh,   

Try to run the Word with Run as Administrator option and then print the document.

1.  Right click the Word icon in the Windows desktop.

2.  Select the option "Run as administrator"

3.  Once the Word is open,  then open the document and send to print.

* Click on KUDOS thumbs up to say thanks, 

* Click on the button Accepted Solution if the question is answered.

Best regards, 😊

ferRX.

[CliffHersh]

It worked, but how do I get it to print in user mode.  Why doesn't it print if the driver is there?