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re-activate scanner function with new printer
05-18-2017 08:58 AM

We recently bought a refurbished printer - HP Laserjet m1522nf - it is the EXACT same model we had before, at least I think it is 🙂
And we were able to hook it up and start using it for printing and copying right away.
However, I don't know how to get my scan function working again. I have a shortcut for scanning on my desktop but when I try to click it, it's mostly non-responsive...after several minutes it pops up with a 'processing' message or something. But it doesn't scan anything.
Help!
05-22-2017 02:29 PM

Thank you for your reply.
I first tried re-installing the CD that came with the printer but that just resulted in an error message.
I downloaded the HP Universal Print Driver for Windows PCL6 (64 bit) which I believe is the right one for my OS. Doesn't affect my scan-ability at all.
Note: the printer I use to scan docs to my computer is not my default printer. But we did have it set up so that it was connected with the scan shortcut.
Aaargh! I hate this stuff 🙂
I may just call in tech support.

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