i have an hp officejet j4680 and have replaced both cartridges and no matter what i do the tri colour cartridge keeps coming up as not compatable can anyone help solve the problem?i have cleaned all porint heads and cartridge contacts .done a hard reset of printer and the warning sign is still blinkink
I tried the 3 steps for a Partial Reset given by pmhaseeb2010 above and it did not work for me. This is what I came up with through trial-and-error, modifying their instructions.
Performing a "modified" partial reset of the HP J4680 All-in-One Printer.
1. Disconnect the power cord from the back of the printer. 2. Plug back in. 3. Before the black block scrolls completely across the screen (& parks, dead)... 4. Disconnect the power cord from the back of the printer. 5. Wait for 20 seconds. 6. Press and hold # key 7. Connect the power cord to the back of the printer. 8. While holding # key, press and hold 3 key on the printer control panel. 9. Release the buttons when the printer turns on. The reset is complete. You will have to reset some basic settings (Language, Location, etc.).
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