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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎05-03-2017 08:27 PM

HP Recommended
Product: M277dw
Operating System: macOS 10.12 Sierra

I can't reverse dual sided copying to single sided

1 REPLY 1

‎05-04-2017 02:36 AM - edited ‎05-04-2017 02:37 AM

HP Recommended

Hi Susie1418,

 

Thank you for using HP products.

 

I believe you may have set 2-sided copying previously.

 

1. From the Home screen on the product control panel, touch the Copy button.

2. Touch the Settings button.

3. Check whether the Two-Sided is selected or touch Single-Sided button.

 

If the above steps does not help, the faster way is to perform restore factory-set defaults, perform this step if really necessary.

(CAUTION: Restoring the factory-set defaults returns all of the product and network settings to the factory defaults, and it also deletes any pages that are stored in the memory. It will not reset the page count, tray size, or language.)

 

1. On the product control panel, touch the Setup button.

2. Scroll to and touch the Service menu.

3. Scroll to and touch the Restore Defaults button, and then touch the OK button.

 

The printer automatically restarts.

 

Below is the User Guide for this printer (for your reference)

 

http://h10032.www1.hp.com/ctg/Manual/c04474163

 

Hope this helps to resolve your issue.

I am a HP employee. I am speaking for myself and not for HP.

Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos Thumbs Up" to say “Thanks” for helping!
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