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robinutah
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scan to email password screen needed

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My son gave me his comuter and on my old one the scan to email on ,y hp 8600 was just changed in the password screens for the associated email and now that I have the new computer I cannot get scan to email to work. I have put IP address in server and i cant get to the page to check my password . can any please help.

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Riddle_Decipher
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@robinutah

Thank you for joining HP Forums. 

I'll be glad to help you 🙂 

 

As I understand you need help setting up the scan to email feature on the HP 8600,

No worries, as I'll be glad to help you, that said, I'll need a few more details to dissect your concern & provide an accurate solution: 

Have you attempted to assign a manual IP to the printer?

Did you look for any HP Articles that may help resolve your concern? Click here if you haven't found anything as such.

 

While you respond to that, here's something you can try:

 

-Get your printer's IP Address (Can find this under Network Config under Settings)
-Type the IP into your web browser
-On the left-hand side click on iPV4 under WIRED or WIRELESS (however you are connected)
-Click Manual DNS
-Under preferred type 8.8.8.8
-Under alternate type 8.8.4.4
-Unplug Modem from the wall. Wait 30 seconds. Plug back in.
-Turn off your printer by pushing the power button. Wait 30 seconds. Power on.

 

If I have helped you resolve the issue, feel free to give me a virtual high-five by clicking the 'Thumbs Up' icon below,  

Followed by clicking on "Accept as solution" from the drop-down menu on the upper right corner.

Riddle_Decipher
I am an HP Employee

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