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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎08-20-2012 05:57 AM

HP Recommended

Hi oystermom,

 

Please provide additional information about what you mean on counting scanned documents?

 

I am an HP employee.

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‎01-13-2013 11:27 AM

HP Recommended

Had I known that you cannot scan to a computer, I would not have purchased your DUMB product.

 

Please fix the problem!!!

‎01-14-2013 07:53 AM - edited ‎06-10-2013 09:22 AM

HP Recommended

Hi UnclTom, 

 

If you want to scan a document to the computer you will need to use the software. Refer the How do scan documents below. 

 

How to scan documents

I am an HP employee.

Say Thanks by clicking the Kudos Star in the post that helped you.

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‎06-09-2013 11:12 AM

HP Recommended

any software for scanning from Computer ? I'm really astonished about such kind of problem...

‎06-10-2013 09:23 AM

HP Recommended

Hi giu54,

 

If you want to scan a document to the computer you will need to use the software. Refer the How do scan documents below. 

 

How to scan documents

I am an HP employee.

Say Thanks by clicking the Kudos Star in the post that helped you.

Please mark the post that solves your problem as "Accepted Solution"

‎06-19-2013 11:36 AM

HP Recommended
Not an acceptable answer. I am sure that you are protecting your profits by making this an expensive add on to another model BUT THIS IS NOW A STANDARD FEATURE.... WHY WOULD I NOT BUY MY CLIENTS CHEAPER 8600s ????? THIS PRINTER IS WORTHLESS!

‎06-19-2013 11:37 AM

HP Recommended

PS THIS IS NOT SOLVED!

‎06-19-2013 02:17 PM

HP Recommended

Hi

 

Scan from the printer to the computer has never been a feature on consumer laserjet products. This feature is found in the Photosmart, Officejet product lines.

I am an HP employee.

Say Thanks by clicking the Kudos Star in the post that helped you.

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‎10-30-2013 06:04 AM - last edited on ‎10-30-2013 06:17 AM by Retired

HP Recommended

 

[Content Removed]

 

  • i have a problem with my hp laserjet cm1415fn to scan document. my os is Windows 7 professional and that printer is connected to the LAN, I can print without any problem, but scanning is now a problem, I am getting an error message saying that ''The printer is not connected or there is a problem with my network" while i can still printing documents.

Is there anybody who can help me to solve this?

P.S: The scanner was working before, but i dont know what happend. HELP ME TO FIX THIS

‎10-30-2013 07:05 AM

HP Recommended

Hi kyendebil,

 

Can you make a standalone copy from the printer control panel?

 

HP designed a quick and easy tool that diagnoses and resolves many printing, scanning, and connectivity problems:

HP recommends that you download and install the Print and Scan Doctor any time you need to troubleshoot a problem with your HP printer from the link below.

http://www.hp.com/go/tools

Let me know what errors you receive?

I am an HP employee.

Say Thanks by clicking the Kudos Star in the post that helped you.

Please mark the post that solves your problem as "Accepted Solution"
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