05-15-2017 11:00 AM
I will program from front panel and I do not have an option of JPEG or document. I use the icon to access the program and I can tell it to scan as a document but every time the scanned item cames out as a photo scan. I am unable to save in my documents so I can send them via email.
05-15-2017 11:24 AM
Please try this scan solution:
HP Scan Extended
For Windows: ftp://ftp.hp.com/pub/scanners/HPScanExt/HPScanExt.msi
Once it's downloaded and installed, go to Start > All Programs > HP > HP Scan Extended > Run "HP Scan Extended"
Make searchable PDF scans with this free scanning software - https://www.naps2.com/
Let us know.