scanner won't scan document as pdf

[grn76]

I have used this printer for three months at work, and have scanned successfully and easily for pdf files.  No problems whatsoever.  I brought it home for the summer, hooked up to my wireless connection, and now trying to scan a document as a pdf file, and it only wants to do it as a picture, or jpeg.  I can't figure out what i am doing wrong.

[Dragon-Fur]

@grn76

Some ideas:

• Start Here: HP Print and Scan Doctor – Help Resolve Printer Issues

• If you have not done so, please (re)install the Full Feature Software for your Operating System

Printer:

HP Officejet Pro 8610

Full Feature Software - to Windows 10:

File name: OJ8610_198.exe

Release details

Released: Nov 13, 2015

Version 32.3

You might like to download a copy of the User Guide for reference.

Help, suggestions, and examples:

Install Full Feature Software – Printer

NOTE:  If the computer has been recently migrated to Windows 10 or if you need to re-install the printer software:

1. Create a Restore Point >
2. Download a fresh copy of the Full Feature software >
3. Remove any existing printer software from Programs and Features / Apps and Features / All Apps >
4. Restart the computer and log in >
5. Install Full Feature Software (find in your Downloads folder > Double-Click on the file) >
6. Restart the computer and log in to finish the installation

Section(s) of interest include:

• Preparation
• Extras and Optional > HP Information, Diagnostics, and Installation Help
• Create a Restore Point
• Remove Printer Software
• Download and Installation
• ...

• Ensure you have installed the latest version of Adobe Reader DC
  

Reinstall / Update your PDF Reader (Adobe Reader DC / Foxit)

 Reference:

Manage Print Output with Print Preview

Sections, various - including:

• Preparation

• Adobe Reader DC

  Adobe Flash

• Chrome and PDF

• Check / Adjust the Printing Preferences for your print job

Reference:

Printing Preferences

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