• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
From questions to kudos — grow your reputation as a tech expert with HP Support! Click here to sign up.
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎04-26-2017 03:26 AM

HP Recommended
Product: scanner 5590
Operating System: Microsoft Windows 7 (32-bit)

when i'm try to scan document i recieved this error( server busy , this action cannot be completed because the other program is busy. choose 'switch to' to activate the busy program and correct the problem 

 

could you please some body help?

 

Thank you 

2 REPLIES 2

‎04-26-2017 05:25 AM

HP Recommended

Hi, kindly close all the programs running,once done  open the HPSCAN option - try scanning.

‎04-26-2017 09:55 PM

HP Recommended

I did but still the same problem

Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.