-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Archived Topics
- Printers Archive
- scanning - files too large!

Create an account on the HP Community to personalize your profile and ask a question

01-07-2009 07:02 PM
Solved! Go to Solution.
Accepted Solutions
03-13-2009 06:15 PM - last edited on 04-27-2009 10:12 AM by WendyM
if you are using HP Ssolution Center version 10, download a version 12 software from photosmart c6380. use the advanced installation to select a Custom settings. Check the box for Imaging device function and HP Solution Center then uncheck the rest. select USB connection type. at the lower left bottom corner you will see a box that says "if you cant connect the device....connect the device later...", check that box.
mod edit: Also, here is a link to Nickyton81's other post with installation instructions:
http://h30434.www3.hp.com/psg/board/message?board.id=Scan&message.id=2307#M2307
01-07-2009 09:22 PM
01-08-2009 06:48 AM
I respectfully beg to differ. A 600Kb one-page PDF is horribly oversized for the content, especially when the target resolution is set to 150 dpi. The size should 1/5 to 1/6 that. I've found that scanning to document using our C7280 produces PDFs with searchable text (although specifically NOT chosen), indicating that the true scanning resolution may be 300 dpi - the requirement for the I.R.I.S. OCR software. I've found that using Adobe Acrobat Standard tools for making PDF files smaller helps a little bit, although it still has the unnecessary overhead of the searchable text. And this is an extra step and software cost that not everyone can afford.
C'mon HP, fix this! This is an embarassment for an all-in-one machine. No one wants to get a 10-page document that is over 6 Mb in space.
01-08-2009 09:32 AM
01-08-2009 09:48 AM
DexterM, thanks for responding, but I have been trying to reduce resolution and file size through lowered ppi settings to no avail. Despite saving, I think correctly, settings for much lower ppi settings, the file sizes are not reduced, the PDF is always searchable (I don't need or want that), and I'm guessing the true resolution is closer to 300 ppi, though I can't be sure.
Check out the following threads please, which goes into more detail. I have tried most everything and now have given up, until I get some better direction or acknowledgement that the problem exists. I've uninstalled and reinstalled, installed on different computers, and spent hours with chat and on-the-phone HP techs, but cannot get satisfaction. Shouldn't the HP software, out-of-the-box, be capable of producing PDF pages that average closer to 100 Kb with the lowest quality settings? So far, it's nowhere even close.
http://h30434.www3.hp.com/psg/board/message?board.id=Scan&message.id=112&query.id=799471#M112
http://h30434.www3.hp.com/psg/board/message?board.id=Scan&thread.id=3
Please, I'm begging for some attention to this. Otherwise the scan to PDF capability is useless to me, since we're scanning many +10 page documents for e-mail attachment.
01-08-2009 10:00 AM - edited 01-08-2009 10:03 AM
EDIT: i saw ur post in the 2nd thread you posted where you have tried scanning to PDF without searchable text. so no need to reply to this, and ill see what i can do.
01-08-2009 10:43 AM
01-08-2009 11:24 AM
01-08-2009 11:48 AM - edited 01-08-2009 11:50 AM
As I indicated in the other thread, I tried all the lowest resolution settings, always trying to choose "scan to PDF without searchable text". Here are the results I had:
B&W scan, 75 ppi: 920 KB
Grayscale scan, 75 ppi: 745 KB
Color scan, 75 ppi: 709 KB
Color scan, 300 ppi: 942 KB
Color scan, 1200 ppi: 943 KB
Any explanation? I'd happily scan at 75 ppi if the result were a small file - in my experience, it's not. Please kick it up the technical chain to software/developer and have someone confirm or deny this is a real problem.
It's occurred on two different installations, despite choosing the plain Document to PDF scan setting. The ppi settings don't work to reduce file size.
