Resolve Windows 10 related issues for your HP computers or printers by HP Windows 10 Support Center
In scanning photos my scans turn out with blue tint and horizontal lines running throughout. They have the appearance of low color ink but I am only scanning, not printing.
Welcome to HP Forums and Thanks for the post.
I understand that you are facing a scan quality issue from your printer.
Not to worry, I will be glad to help.
Do you face the same issue when you make a copy on the printer?
Please follow the procedure mentioned in this HP Article to resolve the scan quality issue with the printer.
Let me know if this helped.
Chimney_83 I am an HP Employee
Thanks for the reply and trying to make a copy. Copy and scan using the same mechanism. If you have exhausted the steps suggested in the article shared in my previous post.
Please contact our phone support for the service options available for the printer.
Please follow the procedure mentioned below to contact our phone support.
Keep me posted.
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