screen won't come on so i can chose job to do (print,scan ect.)

[mallard1]

tried to copy, scan,ect. and nothing happens. finaley inatalled new ink and the screen said that it was installed ok but then it won't go a way  and i still can't do anything except i can print something off my pc.print

Thank you 

Clay

[A4Apollo]

Hi! @mallard1, Welcome to HP forums.

I understand you have issues with printer control panel screen.

Don't worry I'd love to help you out.

Is any of the buttons on your printer is responding?

Please try the steps recommended below.

In some cases, removing the ink cartridges and resetting the printer can clear the error message.
Turn on the printer.
Wait until the printer is idle and silent before you continue.
Disconnect the USB cable from the rear of the printer. If your printer has a network or wireless connection, leave it connected.
Remove the ink cartridges from the printer.
With the printer turned on, disconnect the power cord from the rear of the printer and from the wall outlet or power strip.
Wait at least 60 seconds.
Plug the power cord back into the wall outlet.
   NOTE:
HP recommends connecting the printer power cord directly to a wall outlet.
Reconnect the power cord to the rear of the printer.
Turn on the printer, if it does not automatically turn on.
The printer might go through a warm-up period. The printer lights might flash, and the carriage might move.
Wait until the warm-up period finishes and your printer is idle and silent before you proceed.
Reinsert the ink cartridges, and then close the ink cartridge access door.
If you receive a prompt to print a calibration page, do so.
If you disconnected the USB cable, reconnect it to the rear of the printer.
Try to print.

Also, try updating the printer firmware using this link and check if it helps.

If the issue still persists it is a hardware issue, please contact HP support for service options.

Link to contact HP.

I'll watch your reply!

Take Care! 🙂