server connection error: -1 there was a problem connecting to the server..... hp photosmart 5510

[garytech1]

Hi Severall,

Are you having trouble connecting to web services?  What printer do you have?  

[severall]

Hello Support,

I have been having trouble accessing the ap server from my HP Photosmart 6515 printer

for several (I think five days now). I have done the unplug printer and modem solution multiple

times overnight.

All other functions with my modem, computer, and smartphone are working. The printer

is working on wireless too. Simply no access to the server and continue getting the error

message on the pinter: 

    Server Connection Error: -1

Thank you for your response,

Steve

[garytech1]

Hi Severall,

Have you tried the steps below?  If not try those steps.  Let me know how it goes.

1. Obtain your printer's IP address

a. This can be done by pressing the wireless icon on printer.

2. Enter the printer's IP address in a browser.

3. Select the network tab at the top of the page.

4. On the left select networking.

5. Select Network Address (IP)

6. Select Manual DNS Server

a. Manual Preferred DNS should read 8.8.8.8

b. Alternate DNS Server should read. 8.8.4.4

7. Select apply you might get a warning just select okay.

[severall]

The suggested DNS addresses, 8.8.8.8 and 8.8.4.4 were set and verified after a unplug power cycle.

The problem is the same.

[garytech1]

Severall,

Please check your forum inbox.

[Dusrow]

I tried changing the DNS to manual and changing to 8.8.8.8.   8.8.4.4. Still wont connect to the apps when i try to enter them from my printer. Keep kicking up the server connection error. but this is on a B210 all in one and not on a photosmart 551. Any elp would be appreciated

[popeye01]

Tried changing the manual DNS server   Still not working.

Puzzleing because at one time everything was working fine.

Interstingly, I still get app replies (daily crossword puzzle)!