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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
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Laserjet CM4540 MFP

Our machine is no longer sending emails that are scanned into the copier.  It had been working fine, but now each time we send it fails.  When I go through the email setup wizard and send a test email, it keeps saying "smtp gateway not responding".  I've verified that the gateway and port are correct.  We use Yahoo.  Thank you in advance for your help!

5 REPLIES 5
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I would start by taking a look at this posting

 

http://h30434.www3.hp.com/t5/LaserJet-Printing/Scan-to-email-setup-using-yahoo-mail/td-p/3551817

 

Good Luck

 

 

JonW

I work for HP
HP Recommended

Thanks for responding!  Unfortunately, it still gave me the same error.

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Did you mange to solve your problem? I am facing the same issue.

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I'm having the same problem. Did anyone solve this?

HP Recommended

Hello,

Thank you for posting in this thread. Unfortunately based on when the last response was made, I have closed this thread to help keep comments current and up to date. We recommend starting a new thread for your issue. 
To be more helpful with your post, you can add key information if you desire: 
1. Product Name and Number (please do not post Serial Number)
• Example: HP Pavilion DV2-1209AX or HP Deskjet 3000 Printer CH393A
2. Operating System installed (if applicable)
• Example: Windows XP, Windows Vista 32-bit, Windows 7 64-bit
3. Error message (if any)
• Example: ""Low disk space"" error in Windows
4. Any changes made to your system before the issue occurred
• Examples: Upgrading your Operating System or installing a new software; or installing new hardware like a printer, modem, or router.
If you have any other questions about forum posting, please feel free to send me a private message!

Thank you


I work on behalf of HP
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