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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎03-01-2017 03:21 PM

HP Recommended
Product: HP Designjet T2300
Operating System: Microsoft Windows 10 (64-bit)

Hello,

 

I was plotting drawings on our HP Designjet T2300 and the plotter Froze.  It showed the following error code : 79:04 which shows that it means 'Update your product's firmware' in the Introductory Information Manual.  It asked to press button OK to reconfig but the screen had frozen, I had to manually take out the power cord to turn it off and put it back.  Somehow I reached HP website but it showed that the website does not have a firmware.  Althought it is printing fine now but can anyone help me update the same?  It will be much appreciated.

 

Thank you,

 

NGarg

1 REPLY 1

‎03-01-2017 07:24 PM - edited ‎03-01-2017 07:26 PM

HP Recommended

http://h20566.www2.hp.com/hpsc/swd/public/detail?sp4ts.oid=13327374&swItemId=pl_96897_1&swEnvOid=406...

 

I would use the usb thumb drive method explained below. Operating system does not matter with usb upgrade via thumb drive.

 

http://h20564.www2.hp.com/hpsc/doc/public/display?docId=emr_na-c02757634

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