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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
HP Recommended
HP office jet G55

I recently bought a refurbished HP computer, System Type 64-bit operating system, x64-based processor

WINDOWS 10 Home Version 1803 OS build 17134.48.

I have an old G55 office jet printer that works exceptionally well on windows 7, however moving on to windows 10 I have tried to find a driver without success.

I have tried installing it a standard printer as per windows 10 instructions but windows doesn't recognize it.

I realise it may be time to say goodbye but it has some excellent features that are no longer available on newer printers and it copies photos colour prefect and I would like to keep it going as cartridges are still available.

Can anyone suggest where I could get a driver or convince windows 10 to recognise it please ?

 

"HP COMMUNITY TEAM NOTE"

 

AndressaR_1-1716903062829.pngThis topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

 

 

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

@Jonah61

Thank you for posting on the HP Support Community.

 

This HP Officejet g55 All-in-One Printer does not support the Windows 10 operating system and its not meeting basic hardware requirements. 

 

Let's try Installing and Using the Windows Built-in Print Driver: Click here

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

View solution in original post

3 REPLIES 3
HP Recommended

@Jonah61

Thank you for posting on the HP Support Community.

 

This HP Officejet g55 All-in-One Printer does not support the Windows 10 operating system and its not meeting basic hardware requirements. 

 

Let's try Installing and Using the Windows Built-in Print Driver: Click here

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

HP Recommended

Hi forum

I updated the windows 10 computer today with the latest updates 28.01.2019.

I then plugged in the Hp G55 printer which was already switched on.

The computer recognised the printer so I went to settings- printers and I was suprised to see it was listed - it has never been before.

I then went to add printer - highlighted the HP G55 and then made it my default printer.

I then printed a test page and it actually worked - I was happily amazed.

Thank you for your help I am most greatfull

Jonah 61

HP Recommended

@Jonah61

Thank you for posting back. 

 

Glad to hear that the issue is resolved. If you need any help, feel free to reach out to us.

 

Have a great day! 

ECHO_LAKE
I am an HP Employee

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