• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
From questions to kudos — grow your reputation as a tech expert with HP Support! Click here to sign up.
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
HP Recommended
hp3630

Suggest this info is put in the printer box or written instructions.  Seem to be lots of people experiencing problems.

1 REPLY 1
HP Recommended

@kate24

 

Printer Homepage - Drivers, How-to, Troublshooting, Product Information and more:

HP DeskJet 3630 All-in-One Printer

 

Not sure which "test page" to which you refer.

 

If the page that prints is an alignment page that normally prints after the cartridges are changed, (and continues to print if you do not complete the procedure),  

THEN

follow the instructions in either of the How-to documents below:

 

HP DeskJet 3630, 4720 Printers - Printer Prints a Blank Page or Does Not Print Black or Color Ink

Step 4

 

HP DeskJet 3630, 4720 Printers - First Time Printer Setup

Step 4

 

Excerpted Section

 

Step 4: Align the ink cartridges

 

Aligning the ink cartridges is necessary to achieve the best print quality.
  1. After loading the paper, the printer automatically prints an alignment page
     NOTE:
    The printer only prints an alignment page automatically when new ink cartridges are installed.
  2. Lift the scanner lid.
  3. Place the alignment page with the print side down on the right-front corner of the scanner glass. See the engraved guide next to the scanner glass for help loading the alignment page.
    Figure : Place the alignment page on the scanner glass
    Image: Place the alignment page on the scanner glass
  4. Close the scanner lid.
  5. Press the Start Copy Black button () or the Start Copy Color button () on the front panel of the printer. The printer aligns the ink cartridges.
 

Click the Thumbs Up to say Thanks!

Click Post that answers your question "Accept as Solution" to help others find it.


 

Dragon-Fur

Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.