• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
From questions to kudos — grow your reputation as a tech expert with HP Support! Click here to sign up.
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎04-17-2022 01:15 PM

HP Recommended
Product: HP Officejet J4550 All-in-One Printer
Operating System: Microsoft Windows 10 (64-bit)

I am getting an Extraction Failed: can not delete output file, when I try open up the downloaded file from HP. The printer worked without issue up to 

3 weeks ago when my computer was infected with a virus and i was using windows 10 at that time. Now the computer has been serviced, new 
Windows 10 installed with a new hard drive. And I am unable to reload the printer? 

Category:
1 REPLY 1

‎04-18-2022 04:33 AM - last edited on ‎04-17-2024 07:39 AM by

HP Recommended

Hi @mberls 

 

Try the driver download from the next link:

 

* Click on YES button  to say thanks, 

* Click on the button Accepted Solution if the question is answered.

 

Best regards, 

ferRX.

dodecaedron


@ferRX / I am a volunteer posting answers on my own time.
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.