vendor match output not the same as color sync

[margotj]

ENVY 4500, OSX El Capitan. All drivers up to date.

I was recently sent a pdf that had a large grey border on screen. When printed that came out light blue.

On investigation I found my default setting is "Vendor Matching." When I printed the same file with "Color Sync" option it came out the correct color, grey (although took much longer to print). 

What is going on?

a) how can I ensure I have the appropriate option without downgrading speed by default or having to print once to discover it's wrong

and

b) is there something in the file / pdf itself that can be changed, for the creator to not have this happen on other print outs

thanks, Margot

[A4Apollo]

Hi! @margotj, Thank you for joining the HP Forums!

I understand that when you print with Color Sync option it is taking longer to print.

Change the print setting in PDF and try printing as an image from PDF.

Check if it makes make any difference in speed.

Hope to hear from you soon!

Cheers! 🙂

[margotj]

umm, the primary question is why is the color diffferent for the two settings?

but you have raised a new question. What do you mean "change the print setting in PDF"?  don't see anything remotely like that in Preview menus.

[MKazi]

@margotj

Thanks for replying. 🙂

ColorSync is an Apple Inc's color management API for the Mac OS and Mac OS X. The ColorSync selection enables driver-based color management. Selecting ColorSync tells the printer driver to specify one of its device profiles as the destination color space.

Vendor Matching is the programs color management. The programs color management typically calibrates the colors to be true, but doesn't take the printer or the paper type into consideration like the Color sync does. Keeping in mind Color sync enables driver-based color management as stated above.

 For customers with little imaging expertise, default automatic color processing delivers good looking results. For users that desire professional color control, printer driver settings enable advanced color management (http://hp.care/2fkWOhh) features, including support for ICC color management.

I can't tell you which one is better, it is a personal preference. I suggest you print one picture with ColorSync and one with Vendor matching and compare. One may appear 'warmer' and one may appear 'cooler'.

I hope this information is helpful. Cheers!

[margotj]

ColorSync is an Apple Inc's color management API for the Mac OS and Mac OS X. The ColorSync selection enables driver-based color management. Selecting ColorSync tells the printer driver to specify one of its device profiles as the destination color space.  Vendor Matching is the program's color management.

Okay, that is sort of helpful. But in practical terms, can you be more specific: How is it possible, as suggested by other answer, to change the default setting for the program?  In this case, for a pdf opened in Preview. 

Is this something different from the default Printer Settings dialogue? or just saving a program specific preset?

FWIW in this instacne the diffence in color is quite significant - bright blue or grey.

thanks.

[MKazi]

@margotj

You are welcome. 🙂 I guess what my colleague meant by asking you to change the default setting for the program was to explore the print option in PDF Adobe. Something like the print settings in Microsoft Word, Powerpoint etc. 

I would like to know if  the printer prints correct colors when you print from other application apart from PDF. If it prints fine from other applications then you may check with Adobe is there is any specific setting that needs to be done while printing a PDF document. Also, check what happens when you print another PDF document. Feel free to get in touch for further assistance. 

[margotj]

Ah. I am not working in Adobe. I am not creting these files. PDF are sent to me and I open and print from Preview.

So I guess there is only the one print option dialogue and I can set up a variation/ change the default. I now see there is an image option in the Preview / Preferences ... much to explore. Nothing fatal. Thanks for your patience.

[A4Apollo]

Hi! @margotj, thanks for the reply.

Please get back to us if you need any assistance.

Have a wonderful day! 🙂