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- HP Community
- Archived Topics
- Printers Archive
- where do i get ip address

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11-30-2016 07:13 AM
hi
I would be happy to help provide the instructions to obtain the printer's IP address and the information regarding the ports. The following document will guide you through the steps to print a wireless test page and may help you to troubleshoot the issue you are experiencing too: HP Deskjet 3050 All-in-One Printer Series (J610) - Printer Does Not Maintain Wireless Connection.
Here is a list of ports already posted by @VisionAiry that you can provide the router company:
Incoming ports (UDP) are destination ports on the computer while outgoing ports (TCP) are destination ports on the HP printer.
• Incoming (UDP) ports: 137, 138, 161, 427
• Outgoing (TCP) ports: 137, 139, 427, 9100, 9220, 9500
The ports are used for the following functions:
Printing
- UDP ports: 427, 137, 161
- TCP port: 9100
Photo card upload
- UDP ports: 137, 138, 427
- TCP port: 139
Scanning
- UDP port: 427
- TCP ports: 9220, 9500
HP device status
- UDP port: 161
Faxing
- UDP port: 427
- TCP port: 9220
HP device installation
- UDP port: 427
Web Services Ports
- UDP and TCP: 80, 443, 5222, and 5223
Bonjour Ports
- UDP and TCP: 5353, 5297, and 5298
Hope this helps, for any further queries reply to the post and feel free to join us again
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Thank You,
11-30-2016 07:15 AM
