• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎03-18-2017 07:11 AM

HP Recommended
Product: hp office jet pro 8600
Operating System: macOS 10.12 Sierra

I would like to find the HP utility but cannot locate it where is it stored

4 REPLIES 4

‎03-18-2017 07:35 AM

HP Recommended

Hi,

If there is no link to it you may locate it under Computer > Active boot volume (usually MacintoshHD) > Library > Printers > HP > Utilities



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂

‎03-21-2017 04:36 AM

HP Recommended

Thanks 

It wasn't in that folder 

‎03-21-2017 02:43 PM

HP Recommended

If it is not in this folder it doesn't exist on your system..

 

The printer is not listed as supported by this list or compatible with Google Chrome OS:

http://support.hp.com/rs-en/document/c03722645

 

You may give HP Print for Chrome a try, install it and then see if you may able to select the connected printer:

http://support.hp.com/rs-en/document/c04683559

 

If it fails to detect your printer there is no much else to try, your printer is too old for such a later cloud based envoirnment..

 

Shlomi



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂

‎03-21-2017 05:47 PM

HP Recommended

My printer is not that old.  I have a Hp Office jet pro 8610.  It is a little more thatva year old. 

Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.