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‎08-02-2015 08:51 AM

HP Recommended
Product: photosmart c4780
Operating System: Microsoft Windows 10 (32-bit)

upgraded from windows 7 to 10 without probs except that my photosmart printer c4780 will not scan nor does solutions center work.  Is my printer too old/not compatible or does anyone know where to find a printer driver for the c4780 that will work with windows 10?

2 REPLIES 2

‎08-04-2015 08:09 AM

HP Recommended

Hello @ehlig,

 

Welcome to the HP Forums, and thanks for posting!

 

I'd like to help you with your inquiry regarding Windows 10 drivers for your HP Photosmart C4780 All-in-One printer.

 

Windows 10 has the same core operating system functions as Windows 8.1, so you can actually download and install the Windows 8.1 drivers for your Windows 10 system.

 

Please note : If your device had full supported (not just basic print or scan)in Windows 7 or 8 then your device is supported, but may not immediately show up on hp.com for Windows 10: Please download the Win8.1 drivers and use those (they have been tested and worked with Win10)

 

- Source

 

I checked our website, and there is full feature software available for Windows 8.1. You can download it here -  HP Photosmart C4700 All-in-One Printer series Full Feature Software and Driver

 

If you are having issues with the install package, try downloading and running the HP Printer Install Wizard and it will download the correct software for you.

 

Hope this helps!

Cat Happy

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I work on behalf of HP

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‎08-10-2015 02:20 AM

HP Recommended

Hi there and many thanks. Downloading the printer driver for windows 8.1 seems  to have solved the problem 🙂

 

brgds

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