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- won't put ink on avery 5120 label

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04-03-2017 07:45 AM
Recently tried to print on avery # 18660 clear labels and got a very faint image. There is plenty of ink and the same material prints clearly on regular paper. No error messages, nothing showing up when I run diagnostics. It almost seems that the ink is not being "absorbed" . It pools in small but clearly visible dots.
04-04-2017 10:57 AM
Hi! Thanks for stopping by HP Forums.
I understand that the print quality is bad when you are trying to bring labels.
I'll gladly assist you with this.
May I know what is the paper size and paper Type on which you're trying to print? Is it Letter-sized sheets or A4-sized sheets?
The HP ENVY 4520 All-in-One supports only Letter-sized sheets 216 x 279 mm (8.5 x 11.0 inches) and A4-sized sheets 210 x 297 mm (8.3 x 11.7 inches) Labels.
Keep me posted.
KrazyToad
I Am An HP Employee
