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I see that you are getting poor print quality on your Deskjet printer. First off, we need to find out isolate the issue further to check whether this a printer issue or the software issue on the computer. I’d suggest making a copy to do the same. Place a document face down on the scanner glass and press the copy option on the printer control panel. Let me know if it makes a good copy or not.
If the copy also comes out bad, then the issue is with the printer hardware / cartridges. There are few steps that we can try to fix this issue. Go to http://hp.care/2qcSTHa and follow the steps listed from 2 -11.
Those steps should do the trick, let me know the outcome!
Good luck 🙂
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DVortex I am not an HP Employee
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