www.hpconnected.com

[happytohelp01]

Hi!

@denmik

Thank you for posting back with the information I requested. I appreciate it.

To resolve the error when trying to connect to web services please set a static ip for your printer. I have included a link to another post on the forums with screen shots on how to set the static ip.  I know the screen shots are for an Officejet 8600.  if you don't have IPv4 on the left hand side menu as shown in Step 2 please look for the word "Network" on the left hand side menu.

After setting a static ip address you should be able to enable web services which means your printer now has an independent connection to the internet.

HP Support forums post by Happytohelp01

http://h30434.www3.hp.com/t5/ePrint-Print-Apps-Mobile-Printing-and-ePrintCenter/Officejet-Pro-8600-I...

@RKissel2435

That's great to hear. Thank you

@JoeT66

Welcome to the HP Support forums.  I understand that you're not sure what to do with your claim code.  I asked the moderator to remove it for your privacy.

I have included a document on customizing your ePrint email address and it walks you through what to do with the claim code.  I have also included a document about getting the claim code if yours has expired by the time you get a chance to use it.  By default the claim code expires after 24 hours.

Getting the Printer Claim Code

Setting Up a Custom Email Address for ePrint

[Champ1]

How to reconnect my apple I-pad & I-phones to my hp3521 e printer, was working fine than stopped , but still can print from my Windows laptop, all have internet connections.

[Champ1]

Printer is HP deskjet 3521, connection is wireless, laptop is windows 7 & Apple devices are iOS 7.0.4, message is, no air printers found .

[Champ1]

Make HP, Model HP Deskjet 3521, product is E3P97A, wireless connection, windows 7 on laptop which works fine, IOS 7.0.4 for Apple I-pad & Apple I-phones, message, no air printers found Fromm all Apple devices that worked fine for a couple days.

[Champ1]

HP deskjet 3521, product E3P97A, serial # {Personal Information Removed}, wireless connection, windows 7 for laptop which still works fine, IOS 7.0.4 on Apple I pad & I phones which worked for a couple of days well! message " no air printers found " comes on all Apple devices.

[wilybeast]

printer will not print----

[mota1661]

Hello

[leemclaren]

I received "important printer setup instructions" printed from printer which will not print from computer. The instructions had a third step "select devices tab,..." There was no such tab, only numerous sites to select. What am I doing wrong?

I would really like to avoid returning this printer to the store, because of poor set-up instructions.

[Bellmum]

Message says printer is not connected to the internet. How do I connect?

[Bellmum]

hp photosmart5520 e-ALl on one series. Connected wirelessly and using an I-pad mini.