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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
HP Recommended

 

I have been trying to reset my notebook but it says that i dont have a system image. Where do i get teh recovery media so i can reset my laptop? My notebook has a windows 8  operating system but i do not know which bit rate it has. 

 

1 REPLY 1
HP Recommended
Hi,


If your notebook came with Windows 8, you can order recovery USB from HP directly specific to your model with a charge
http://support.hp.com/in-en/document/bph07143

Else you can clean install Windows 8.1 in this laptop. It'll be automatically activated using Windows 8 key on installation, while connected to internet

Option 1: https://www.eightforums.com/tutorials/18309-windows-8-windows-8-1-iso-download-create.html


Regards

Visruth
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