All lights flashing on HP Deskjet Plus 4100 E1 error

[victoriaw2007]

Hello,

I have been having this issue with my printer not printing. It's giving me the E1 error. I have followed all steps on the site to resolve it and I have the same issue. My printing paper is the correct size an all. Help please

[Echo_Lake]

@victoriaw2007

Thank you for posting on the HP Support Community.
 

Don't worry as I'll be glad to help, I have a few troubleshooting steps we could try to fix the issue:  

Reset the printer.

• Turn the printer on, if it is not already on.
• Wait until the printer is idle and silent before you continue.
• With the printer turned on, disconnect the power cord from the rear of the printer.
• Unplug the power cord from the wall outlet.
• Wait at least 60 seconds.
• Plug the power cord back into the wall outlet.
• Reconnect the power cord to the rear of the printer.
• Turn on the printer, if it does not automatically turn on.
• The printer might go through a warm-up period. The printer lights might flash, and the carriage might move.
• Wait until the warm-up period finishes and your printer is idle and silent before you proceed.

Look for jammed paper.

Make sure the ink cartridge carriage moves freely.

Use an automated tool to clean the paper rollers.

Manually clean the paper rollers inside the input tray.

Error Displays (Paper Jam) for more troubleshooting steps.

Hope this helps! Keep me posted for further assistance.
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