Blue Screen error code 042D34E8

[AYRich]

Can you send me the instructions on how to reset the printer?  I am getting the blue screen error code after I replaced the generic toner cartridge.

[Murf917]

It does not help not posting the fix, I have the same issue!

[sandytechy20]

@Murf917

Welcome to the HP support community.

Provide the printer model number or the product number for further assistance.

Here is the link to find the product number:- Click here

[PieterG1981]

I have the same issue, can you send me the fix as well?

[Kimberlysheffer]

I have the same issue-please advise how to resolve the problem.

thanks!

[Rouche4ever]

Hello

I have the same problem with my HP9015 office jet pro.

The screen is blue with this code and all the lights flash ...

What can I do ?

Thank you

Alain

[Murf917]

I fixed this issue!! It is your ink, this printer will only accept HP ink, no other. My manager had but generic ink in the printer and it errored out. As soon as I put the HP ink in, the error went away and the printer is working fine. 

[sandytechy20]

@Murf917

Good to know that issue is resolved.

Feel free to contact us in the future if you need any assistance.

Cheers.