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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎10-15-2020 02:24 PM

HP Recommended
Product: HP 2722
Operating System: Microsoft Windows 10 (64-bit)

I have now been trying to set up my new HP2722 printer for 2 full days. It still only prints PDF files.  I have deleted and reinstalled the printer and HP Smart from my PC to no avail. Searching through the Knowledge Base I have tried (around 12 times) the Windows -r and typing %Temp% option. I was hopeful but this didn't work. This latter option got confusing where I have to add the username as the Security window shows 3 names (System, My Username and Username/Administrator.  Do I change all these or just the Username? 

PLEEEEEASE CAN SOMEBODY HELP ME.   

If I can't get this fixed soon it will be going back to the store.  In the past I have never had these problems with Epson or Canon printers

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