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‎08-17-2020 07:58 PM

HP Recommended
Product: Envy 5055
Operating System: macOS 10.15 Catalina

Receive blank pages when try to print a pdf.     It worked 3 weeks ago!!

After trying Align print cartridge I receive a blank Report. 

I have tried removing HP print cartridges, cleaning and reinstall. Cleaned print cart. button and 2nd step cleaning. Tried cleaning for smudges. I have plugged & unplugged several times.

Try to scan a document, the light goes across screen, the out put is blank.

Have downloaded and update printer software:    What is wrong with printer???

 

How do I repair?  Went out of Warranty 7-1-20  Using Catalina MAC

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