• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
From questions to kudos — grow your reputation as a tech expert with HP Support! Click here to sign up.
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎12-04-2020 10:41 AM

HP Recommended
Product: OfficeJet 6958
Operating System: Microsoft Windows 10 (64-bit)

I've been having this same 0XC9C70000 problem for months now, and no one at HP will even tell us exactly what the error code means or what causes it. I've tried all the suggested fixes, and nothing has worked. On top of that, this printer has always had a ridiculous habit of going thru some sort of stupid "maintenance procedure" about every 2nd or 3rd time I turn it on. What a stupid piece of junk. Mine's about to go into the garbage can, and never again will I buy another HP printer.

Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.