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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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You likely have a corrupted driver and a print job stuck in your queue.
First step is to power off the printer. Then use the steps here https://answers.microsoft.com/en-us/windows/forum/all/how-to-clear-printer-queue-in-windows-10/7e5ac... to clear the print queue. Once that is done, uninstall your printer and then reinstall it.
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I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.
This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
